8.9 Exam Control

The exam control actions are located on the ‘View logins’ screen - This page will update automatically

Exam control action buttons:

1. ‘Reset’

   1. The reset action allows administrators to reset the exam for the selected user(s). This action will immediately log the user out of the exam and return them to the login screen. Optionally, you can save or delete all of the submitted responses (the default is to save the responses). You will require an administrator password to carry out this action. You will need to ‘Start’ the user again if you would like them to be able to log back into the exam. If you choose to reset a user and you are using Exam Timing, when the user restarts the exam, they will be taken back to the beginning of the reading time (if there is some allocated) or the start of the exam time (if there is no reading time).

2. ‘Start’

   1. The start action allows administrators to start the session for the selected user(s), and also to restart a user after they have been paused for any reason.

3. ‘Pause’

   1. The pause action allows administrators to pause the selected user(s) at any point during the exam, providing the user has an active internet connection.

4. ‘Stop’

   1. The stop action allows administrators to stop and end an exam for the selected user(s). This will prevent the user from submitting any more answers, save all their current answers to the server, and then log them out. The user will not be able to log back into the exam unless they are reset, and then restarted.

5. ‘Change time’ (This action will only be available if you are using the ‘Exam Timing’ feature)

   1. The change time action allows administrators to increase and/or decrease the amount of time the selected user(s) have for the exam. This action allows administrators to change the amount of time for both the reading time and the exam duration time at any point that either is active. The user(s) timer will be updated respectively.

6. ‘Set downloads’

   1. The set downloads action allows administrators to set the number of downloads of the exam the selected user(s) are allowed.

Statuses:

1. Pending

   1. Before the session is started, the screen will show the ‘Status’ of all users as ‘Pending’. Even if a user logged into the P4B interface, they would not be able to access the exam. The exam will download to the user's device. The user will be held at a screen that informs them the exam has not been started yet, and they should wait.

2. Can start

   1. Once the session is started for a user, the screen will show the ‘Status’ of the user as ‘Can start’. Under the status ‘Can start’ the PIN number for the exam is displayed. If a user is connected to the internet, they will not need a PIN to start the exam. If a user has downloaded the exam, but is offline when the exam is started, they should get in touch with the exam support team, who can provide them with the PIN to access the exam.

3. In progress

   1. Once a user logs in to start the exam, the screen will show the ‘Status’ of the user as ‘In progress’, and the row with the user information will change to green. (it may not if they lose connection when logging in)

4. Paused

   1. As an administrator, you can pause the exam for selected user(s) by selecting them and then selecting the ‘Pause’ action at the top of the page. This will pause the user, locking the exam and showing a warning to them that the exam has been paused by an administrator. The exam timer will pause for the user in P4B, and on the view logins screen. The user must have an active internet connection for this control to work. To start the user(s) again, select them and then select the ‘Start’ function at the top of the page, this will allow the user to access the exam again, and restart the exam timer.

5. Complete

   1. Either the user has finished the exam and logged out, or an administrator has used the ‘Stop’ action to end the exam for a user. The user cannot log back into the exam unless reset using the ‘Reset’ action.

‘View logins’ screen information guide:

1. Checkbox - Top checkbox to select users in bulk. Checkbox per row to individually select each user.

2. ‘ID/Pass’ - Top row information is the ID of the user. The bottom row information is the user(s) password.

3. ‘Name’ - Top row information is the name of the user. The bottom row information is the time remaining followed by the total time allowed in brackets. This changes depending on if the user is in the reading time or exam time.

4. ‘Status’ - Top row information shows the status of the user in the exam. The bottom row information shows the PIN for the exam.

5. ‘Down - Del’ - First number (e.g. 1/30) is how many downloads a user has used of the number available to them. The number after the hyphen is how many times the exam has been deleted from the device.

6. ‘Questions’ - Top row information is the number of at least partially answered questions. Does not include the rejected responses. The bottom row information is the question number chronologically, as the user sees them in the exam. Question randomisation does not impact this.

7. 'Responses' - Number of received responses including amendments (number of rejected responses).

8. ‘Devices’ - This shows the devices and browser with versions that the user has downloaded the exam with, one per line.

9. ‘Start / Idle for’ - Top row information is the time the user logged in to start the exam. The bottom row information is the amount of time the user has been idle for. This is how long a user has not interacted with the system since their last click. This functionality is only activated after the user has made at least one click in the exam interface since logging in.

10. ‘Logged out’ - The time the user finished and logged out of the exam