Booking Items are the things onto which your users can book
Booking Items can be found by accessing manage booking → booking items from the main navigation menu. The list contains any items already created and the ability to create a new booking item.
Creating a new booking item takes you to a screen where you can define all of its constituent parts.
Clicking the pencil icon next to each element allows you to edit its data. Each booking item consists of the following main areas:
Title
This is the name of the item which your users will see in their list of available bookings.
Integration information
If you have integrated Booking using our API so that booking items push through to an external service this is where you can show some customised information. By default this will be empty.
Configuration
This is where you define all the information which make up this particular booking item. Anything defined here will automatically apply to any booking options created within this item. It is not mandatory to complete every field.
Booking type - allows you to group booking items together under a common type. This can help with reporting across multiple booking items.
User ability to book this option - controls onto which option your users are actually submitting their booking.
Date - the date(s) on which this is taking place. This can be spread over multiple days.
Pricing - the cost of the option and the accepted payment method(s)
Capacity - the number of places available for this option
Venue - the venue at which this is occurring
Booking window - the dates and times between which this is available to book
Form workflow - the application form and associated workflow which users will submit in order to book
Eligibility - allows you to control which users are eligible to book. If left empty all users in the system will be eligible.
Restricted roles -
Metadata - allows you to define any custom metadata. This is primarily for the utilisation during integration work using our API.
Options
Allows you to create multiple options within the same booking item. Options can be created as a hierarchy and each will inherit the settings from the above configuration unless overridden.
By default the lowest options in the hierarchy are those onto which users will be booking. If you wish them to be booking onto a level higher than the lowest then please choose this by using the user ability to booking this option setting on your chosen options.
